Maintenance.

Please contact us and attach a photo using the below form for any maintenance requirements and we will be in touch as soon as possible to arrange a contractor. For any urgent requests please follow the steps as detailed below.

Attachments

Up to 8 attachments.


Urgent Maintenance

If your maintenance is an emergency please log this online then call our offices on 03 470 1122. If the request is outside of business hours please leave a voicemail on the office line. Additionally, please log a maintenance request via our online form – this will be picked up by a member of our team.

Non urgent maintenance: All other maintenance items are required to be logged online.


Lockouts

During business hours (Monday - Friday 8:30am – 5:00pm) tenants will need to notify a member of our team to arrange key collection from the DPM offices. All keys provided for lock outs are required to be returned to DPM within 2 hours of collection. A deposit of $50.00 needs to be paid and will be refunded on return of the keys.

Outside of business hours all lock outs are charged. Please note - there is a call out fee for a property manager to arrange access out of hours. If DPM staff are unavailable, tenants are advised to call Begg Security on 0800 852 344.